Rental Policy
All cancellations must be made in writing.
We will give you the option to reschedule once at no charge to
another available date if that works for you.
Any additional changes will incur a $100.00 service fee.
Cancellation Fee .......$250.00
Within 8 weeks of scheduled arrival date.......Loss of initial
deposit or refund of money paid minus cancellation fee.
Within 4 weeks of scheduled arrival date.......Loss of in itial
deposit or 1/2 refund of money paid minus cancellation fee.
Less than 4 weeks from scheduled arrival date.......No Refund.
No refunds for unused nights if circumstances require you to
terminate your vacation early. For this reason we strongly
suggest that you acquire adequate travel insurance beforehand to
cover reimbursement for these unforeseen expenses just in case.
For AAA members you can get travel insurance directly through them.
The condo is professionally and locally managed if
assistance is needed.
Arrival time is after 4pm, with departure no later than 10am on the morning following your last night. This is to allow our housekeepers time to complete their assigned tasks for the next incoming guest. There may be last minute exceptions to this but only if there are no prior guest bookings back to back.
No Smoking and No Pets allowed.
You must be 21 years of age to sign our rental agreement.
Maximum of 8 guests including children and infants in any Windsor Hills condo per Florida fire codes. We do not rent to more than 6 in ours!
